Privacy Policy

Your privacy is important to ZenVibe Retreats. This privacy policy explains how we collect, use, and protect your personal information.

By using our website and/or purchasing our retreats, you consent to the collection and use of your personal information as described in this privacy policy.

1. Information We Collect:

We collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Booking Information: Retreat dates, payment details, and any special requests or requirements.
  • Health Information: Any medical conditions, allergies, or disabilities that you disclose to us.
  • Website Usage Information: IP address, browser type, operating system, and browsing behavior.
  • Marketing Preferences: Your preferences for receiving marketing communications from us.

2. How We Use Your Information:

We use your personal information for the following purposes:

  • To process your bookings and provide you with the retreat services you have requested.
  • To communicate with you about your bookings, including sending confirmations, updates, and reminders.
  • To personalize your retreat experience and cater to your individual needs.
  • To improve our website and services.
  • To send you marketing communications about our retreats and special offers, if you have opted in to receive them.
  • To comply with legal and regulatory requirements.

3. How We Share Your Information:

We may share your personal information with the following third parties:

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, email marketing, and other business operations. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

We will not sell, rent, or trade your personal information to any other third parties without your consent.

4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using secure servers and encryption to protect your data during transmission.
  • Implementing access controls to restrict access to your personal information to authorized personnel only.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

5. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Your Rights:

You have the following rights with respect to your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information.
  • Objection: You have the right to object to the processing of your personal information.
  • Restriction: You have the right to request that we restrict the processing of your personal information.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [Your Email Address].

7. Cookies:

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your computer or mobile device when you visit our website. We use cookies for the following purposes:

  • To remember your preferences and settings.
  • To analyze website traffic and usage.
  • To personalize content and advertising.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to this Privacy Policy:

We may update this privacy policy from time to time. We will post any changes on our website. Your continued use of our website and/or participation in our retreats after any changes constitutes acceptance of the revised privacy policy.

10. Contact Information:

If you have any questions about this privacy policy, please contact us at [Your Email Address] or [Your Phone Number].